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Standard 11

Candidate Assistance and Retention

The institution identifies and assists candidates who need academic, professional or personal assistance. The institution retains only those candidates who are likely to attain the necessary skills and knowledge to practice in a specialist or service credential area.

Services for Support of Applicants and Candidates in Academic, Professional, or Personal Issues


Services that are provided for candidates academic, professional, and/or personal support both prior to and after they have been admitted to the program include the following:

Learning Assistance Center This office provides services for students who would like to become more independent and effective learners. This unit houses the Tutorial Center and provides coursework for improving reading skills, college planning, and tutorial skill building. Refresher courses are provided to prepare for standardized examinations such as the CBEST, GRE, and ELM. Tutorial services are also provided as well as special support for non-traditional students in their movement toward attainment of educational objectives.

Educational Opportunities Program This office provides comprehensive support services for students who have potential and motivation to achieve academically. Services iinclude pre- admission counseling, intensive summer skills-building workshops, diagnostic testing, career planning, counseling, financial aid help, etc.

Disabled Student Services This office provides specialized assistance and resources that enable students with physical, perceptual and learning disabilities to achieve maximum independence while they pursue educational goals.

Graduate Writing Centers Three special services are provided to graduate students that assist them in writing papers: The Madden Library Reference Desk, the Writing Center in the KSOEHD, and the Learning Center in the Madden Library Basement. Each center offers specific assistance in writing at the graduate level.

Health and Counseling Services This office provides outpatient clinical medical care, and separately, psychological counseling services to students enrolled in the university in accordance with policies set by the CSU Board of Trustees.

Career Development and Employment This office provides students with services directed toward development, evaluation, and implementation of career plans. A career counselor is assigned to the School of Education and Human Development and provides specialized assistance for all students who are planning to enter education or education related careers.

International Student Services This office provides special assistance for international students in areas that, among others, include: admission, transcript evaluation, housing, information about the region, and monitoring of student progress.

Migrant Services Support for students from migrant and seasonal farm workers families is provided. Staff work with university offices and area community based agencies in improving educational opportunities for this special student group.

Orientation and Transition Services Special assistance is provided for first-time and transfer students who have been admitted to the university. Orientation sessions are provided along with the facilitation of access to program advisers.

Outreach Services This office provides services to assist students in pre-admission, to improve access for underrepresented populations, and to maintain visible relationships with all segments of the community.

Re-Entry Program Special support is provided for potential applicants and candidates who are 25 years or older and who wish to begin or resume a college education.

Testing Services This office provides services needed to accurately measure academic aptitudes and personal attributes as required to be deemed desirable for enrollment in the university. Assessment is also provided to accommodate individual student interests and needs.

Veterans Affairs This office serves as a liaison with the Veterans Administration, State Department of Veterans Affairs and other related agencies in support of the veteran population on campus.

Financial Aid This office is responsible for administration of nearly all of the need-based and non-need based financial aid programs available at Fresno State.

Other Offices Other university offices that provide specialized support for admission and retention of students include: the Counseling Center, the Office of Advising Services, the Records Office, and the COS-CSUF Center. A more detailed description of functions and services provided is found under the University component of Standard #10.


Special services to students for academic, professional and/or personal support both prior to and after they have been admitted to the program include the following:

Education Student Services Center The KSOEHD Student Services and Liberal Studies offices are staffed with professional, technical, and clerical personnel who provide advisement and ongoing support to students in KSOEHD credential and degree programs. The Dean and Department Chairs also provide advisement, assistance, and support for applicants and candidates as they enter, enroll in and complete their programs. Information is provided, orientation sessions are conducted, and monitoring of programs continues throughout enrollment in school programs.

KSOEHD Education Student Services Center Credential Certification & Graduate Programs The KSOEHD Graduate Office provides logistical support to candidates to meet University and program requirements from application to graduation. They maintain the students’ graduate program records.

Mentoring Center Through this Center, special assistance and support is provided for minority applicants and candidates who are interested in pursuing education or education related careers.

Instructional Technology and Resource Center This center will provide students with access to computers, printers, scanners, and other technologies as well as assist students in using technology for research, presentations, and other educational purposes.

ECE Program

Five of the six summative assessments used by the ECE Graduate Program to determine candidate proficiency may be considered gatekeepers (See Assessments). The five assessments are embedded in coursework. Students must “meet expectations” on every aspect of every assessment in order to meet the criteria for passing the class with a “C” or better, and students must pass each class with a “C” or better in order to receive credit for that course.



Approximate Place in Program Sequence

Action Research Project


Within the first 2-3 semesters

Developmentally Appropriate Practice: The Charter School

Combined in LEE241; individual components in LEE171, LEE232, LEE233, & LEE 271

Next-to-last or last semester; individual components done throughout program

ECE Leadership Activity


Next-to-last or last semester

ECE Portfolio


Next to last or last semester

Thesis/Project/Research Paper

As an Independent Study with Advisor/LEE298B/LEE299

Last semester

Dispositional Survey

Not embedded

First and last semesters

ECE Special Credential and Master’s students are required to maintain a 3.0 GPA with no course below a “C” level. Students who do not meet this requirement are put on academic probation by the Division of Graduate Studies. The Program Coordinator is duly informed as is the student. The Coordinator informs the student’s Academic Advisor who meets with that student to discuss the situation and to make recommendations accordingly. Recommendations may include referral to a university or KSOEHD service or adjusting the students Program Plan by reducing the number of courses taken each semester in the future. Academic probation for more than three semesters will result in academic disqualification.

Graduate students who have been formally disqualified from the program for poor academic performance by the Division of Graduate Studies, but wish to continue with the program must complete a Disqualification Readmission form and accompany it with a letter making the case for readmission based on a compelling reason. That request is formally discussed with all ECE faculty. A vote is taken as to whether to reinstate the student or not and the student is notified. If the student is reinstated, the Coordinator may place the student on Administrative Probation with the approval of the Dean of Graduate Studies. This allows the Coordinator to identify a timeline and specific steps that must be taken or quality criteria that must be met in order for the student to continue in the program.

In addition to monitoring students’ GPAs, the program requires students to pass the Graduate Writing Requirement in order to Advance to Candidacy which must be attained prior to a candidate enrolling in coursework aligned with the Summative Research Paper, Thesis or Project. This writing requirement is embedded in LEE 235 and most often taken in the first three semesters of the program.

The Early Childhood Education Program faculty has made a professional commitment to maintain high standards for its graduate program in order to maintain, in part, the high regard given to the ECE Specialist Credential. Every effort is made to maintain each candidate’s active enrollment in good standing within the program. ECE faculty monitor candidate performance within their class and provide meaningful feedback to enhance the knowledge and skills of every candidate. Because of small class size, faculty know their students and are able to provide feedback related to course and fieldwork performances in meaningful ways. Faculty and Academic Advisors are kept current with opportunities for students to improve specific skills such as writing and may recommend intervention to a student to meet very specific academic weaknesses or may become a personal mentor.

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