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Wayfinders at Fresno State

Case Management

Participants of Wayfinders are assigned a case manager. The case managers provide direct support in order to promote student independence and self-efficacy. The goal of case management is to guide participants towards utilizing natural supports and other resources to fulfill their activities of daily living. In addition, the case managers serve as the liaison between the Wayfinders Program, regional center service coordinators, participants and parents/guardians.

The case manager works to provide participant support in the following areas:

Case Management

  • Report participant progress via Quarterly Progress Reports to regional center service coordinators and parents/guardians
  • Collaborate with the particpant's circle of support in learning how to further provide appropriate independent living support
  • Collaborates with domain coordinators, staff, and Executive Director to implement systems and action plans to develop, address, and support participants with short term and long goals and needs
  • Monitor and promote participant progress across all program domains (University Inclusion, Residential, Vocation, Activities, and Transition)
  • Frequent case management meetings to allow participants expression of their needs, thoughts, feelings, and concerns
  • Connection to community resources
  • Support participants with adhering to University and Program protocols
  • Oversee compliance to program procedures related to travel and overnight guests
  • Work with participants to learn the steps to arrange travel plans independently

Adult Relationships

  • Support participants with practicing and developing personal and self-advocacy skills
  • Use the person-centered approach to guide students in developing the skills to make adult decisions
  • Provide participants with psychoeducation and resources regarding independent living topics such as health, safety, social relationships, etc.
  • Provide encouragement and guidance to participants to participate in university and community inclusion opportunities
  • Individual/group meetings to discuss personal needs, feelings, and concerns
  • Serve as an advocate for students


  • Support participants in learning more about disabilities and medication need to further promote independent living
  • Support participants with developing the skills to work with natural supports such as family, pharmacy, and physicians to manage medical needs more independently
  • Communicate with staff to support participants with managing personal health needs

Gabriel's headshot

Contact Information

Gabriel Diaz M.S
Case Manager