Kremen School of Education and Human Development

Center for Advising and Student Services

CASS is here to help Kremen School students through their collegiate journey!

Please note: We have limited availability during Dog Days orientation dates over the summer.

Mission and Vision

We promote student achievement and success through proactive advising, analyzing and processing local, state, and federal documents, and collaborating with all constituents. We provide timely customer service and advocate to increase students’ retention, graduation and future engagement with Fresno State.

Who We Serve

Current undergraduate Liberal Studies and prospective teaching credential students receive advising through our Center for Advising and Student Services (CASS) Office.

(See section below for Master's and Doctoral advising information.)

Make an appointment

Log in to the My Fresno State Portal, click on "Bulldog Connect", or call 559.278.0300, to schedule an in-person (ED100) or virtual (Zoom) appointment with an academic counselor.
My Fresno State Portal

Walk-in Wednesdays

Academic counselors accept "walk-ins" Wednesdays between 9 to 11 a.m. and 1 to 3 p.m. in person and via Zoom through July 30, 2025. (No walk-ins on May 28 or July 2!)Walk-ins Zoom link

Visit our virtual office

Access campus resources and key information related to the Liberal Studies major and credential programs 24/7 through exploring our virtual office.

CASS virtual office

Tips and Important Information

Please have your student ID ready during the check-in process. It will cut down on wait times.
If you plan to bring someone with you to your advising appointment (in person or on Zoom), please be sure to complete the Authorization to Release Your Records Form prior to your appointment. Instructions can be found here.
All interactions are intended for short 15-minute sessions, therefore, we cannot update roadmaps, provide credential information, or address probation concerns.
If you have a hold on your account, it will be removed as a courtesy, and you will be scheduled for an appointment at a later date.

Advising for Graduate and Prospective Students

Master's degree candidates are advised by a program coordinator or faculty advisor. Visit our Contact Us webpage for specific graduate program advisor contact information, or see the additional resources below:

Visit the Doctor of Education (Ed.D.) in Educational Leadership website, or contact the program advisor for more information or assistance.

Itzel Montoya Sanchez
Program Advisor, Ed.D. in Educational Leadership
Kremen School of Education and Human Development
imontoya@csufresno.edu

If you are interested in attending Fresno State for a degree in Liberal Studies, contact our recruitment counselor, or visit the links below for more information.

Lynn Jaschke
Recruitment Counselor
Outreach and Recruitment
ljaschke@csufresno.edu

Meet Our Team

Annalis Benavides
Academic Counselor
annalisb@mail.fresnostate.edu

Ana Espinosa
Academic Counselor
anae@csufresno.edu

Ivy Fitzpatrick
Academic Counselor
ivyf@mail.fresnostate.edu

Holly Jamison
Credential Admissions Analyst
hjamison@mail.fresnostate.edu

Alex Machado
Academic Counselor (START Program)
amachado12@mail.fresnostate.edu

Pahoua (Pea) Vang
Credential Analyst
pavang@mail.fresnostate.edu

Ge Yang
Academic Counselor
yangge@mail.fresnostate.edu

Contact Us

Center for Advising and Student Services (CASS)
Kremen Education Building, Room 100 (ED100)
kremenschool@csufresno.edu
559.278.0300

Summer Hours of Operation

Monday – Friday • 7 a.m. to 3:30 p.m.
Closed noon to 12:30 p.m. for lunch.

Semester Hours: Monday – Friday • 8 a.m. to 5 p.m.
Closed noon to 1 p.m. for lunch.